App Support

For app issues, offline map downloads, translation packs, device behavior, store questions, or general support, include your device model, OS version, app version, country or region, and the steps that caused the issue.

[email protected]

Business Contact

For partnerships, press, app store review communication, or other business matters, contact the Saftera team at the address below.

[email protected]

Emergency Notice

Saftera is not an emergency dispatch service, rescue service, medical device, disaster alert system, or certified navigation device. This inbox is not monitored for urgent rescue requests. If you are in immediate danger, contact local emergency services first.